Business Analyst supporting analytical aspects of product management lifecycle for Highmark Health. Collaborating with stakeholders to gather requirements and prioritize product features in a hybrid work environment.
About the role
- Product Analyst developing and localising solutions for the Australian healthcare market at Solventum. Collaborating with teams to ensure alignment with clinical documentation workflows and market needs.
Responsibilities
- Develop, localise and optimise solutions within our Clinician Productivity Solutions portfolio for the Australian healthcare market
- Act as the subject matter expert (SME) for product knowledge across internal teams, customers, and prospects
- Ensure solutions align with clinical documentation workflows, healthcare compliance standards, and evolving market needs
- Work closely with product management, engineering, and sales teams to tailor global solutions for local use
- Support pre-sales activities and deliver demonstrations
- Represent the product at customer forums and industry conferences
- Monitor market trends, customer needs, and provide structured feedback and requirements
- Assist Sales and/or Marketing in developing content or assets to promote the portfolio
- Participate in customer interactions during the sales process
- Collaborate with implementation and adoption teams to ensure customer success
Requirements
- Bachelor’s degree in a relevant domain (health informatics, computer science, or healthcare management)
- 3–5+ years of experience in a product analyst, product manager, business analyst, or clinical systems specialist role
- Strong affinity with healthcare software and clinical documentation workflows
- Clinical background (e.g., nursing, allied health, etc) highly advantageous
- Experience in customer-facing roles, including demonstrations, pre-sales, or solution consulting
- Proven ability to translate customer and clinical needs into actionable product requirements
- Experience engaging at industry events or conferences desirable
- Excellent written and verbal communication skills
- Strong problem-solving and critical thinking skills
- Proficient in Microsoft Teams, Outlook, Word, Excel, and PowerPoint
- Experience with JIRA, Confluence, Kanban boards, CRM tools, and process mapping tools
- Strong stakeholder management and relationship-building skills
Benefits
- Competitive salary package based on experience and achievement
- Approximately 20-30% travel
Job title
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