Director overseeing operations and profitability of 20+ gas and convenience store locations. Ensuring operational excellence, financial performance, and compliance with company standards.
About the role
- Process Improvement Analyst II/III optimizing complex business processes for Navy Federal with advanced analysis and significant responsibility. Leading improvement initiatives and providing management guidance.
Responsibilities
- Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of complex business processes and systems
- Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with considerable latitude for discretion
- Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results
- Perform complex process improvement functions under minimal supervision
- Lead complex/difficult tasks with advanced analysis and considerable impact, latitude, and scope
Requirements
- Advanced knowledge of process mapping/modeling and business process reengineering
- Significant experience in leading teams in business process improvement initiatives
- Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
- Advanced knowledge of market trends, business strategies and technology and their interrelationships
- Significant experience in working effectively with diverse internal and external contacts
- Lean Six Sigma certification (L6-S) or the equivalent combination of training, education, and experience
- Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience
- Certified Business Process Improvement/Reengineering Practitioner (CBPR) or the equivalent combination of training, education, and experience
- Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
- Advanced skill communicating with all levels within an organization
- Advanced skill exercising initiative and using good judgment to make sound decisions
- Advanced research, analytical, and problem solving skills
- Advanced skill in the analysis of technical issues in order to recommend, develop and/or implement strategies and achieve objectives
- Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
- Advanced analytical/quantitative, reconciliation and deductive reasoning skills
- Advanced verbal and written communication skills
- Bachelor's Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience
Benefits
- highly competitive pay
- generous benefits and perks
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