Pressure Injury Prevention Customer Success Specialist at Smith+Nephew driving LEAF technology adoption and clinical education. Collaborating with teams for onboarding and customer success across accounts.
Responsibilities
Lead adoption, optimization, and expansion of the LEAF technology platform
Deliver clinical education and ongoing support
Ensure high utilization across assigned LEAF accounts
Lead initial customer training and plan Go-Live events
Collaborate with sales specialists and clinical teams to onboard new accounts
Troubleshoot issues and provide remote or on-site assistance
Leverage reports to deliver actionable insights and support business reviews
Identify opportunities to integrate LEAF into EHRs and other technologies
Grow the business by identifying expansion opportunities within current accounts
Requirements
Strong clinical foundation—ideally as a Registered Nurse
Bachelor’s degree is preferred
At least three years of clinical experience
Prior exposure to clinical technology platforms
Solid understanding of hospital turning and repositioning protocols
Strong data analytics skills
Confident presenting, training, and communicating with diverse clinical teams
Comfortable traveling up to 50% as needed
Benefits
401k Matching Program
401k Plus Program
Discounted Stock Options
Tuition Reimbursement
Flexible Personal/Vacation Time Off
Paid Holidays
Flex Holidays
Paid Community Service Day
Medical
Dental
Vision
Health Savings Account (Employer Contribution of $500+ annually)
Behavior Therapist providing one - on - one therapy to clients in various settings, following BCBA - designed behavior intervention plans and assisting clients in skill development and training for parents/caregivers.
Housekeeping role focusing on cleaning and maintaining resort property units at MasterCorp. Ensuring quality standards and timeliness in a dynamic hospitality environment.
Preventieadviseur brandveiligheid at Liantis guiding clients through fire safety processes and compliance. Involves training, risk analysis, and collaboration with multidisciplinary teams.
Marketing Specialist supporting brand and field marketing efforts including event execution and social engagement at Teikametrics' innovative eCommerce platform.
Senior Industry Events Lead managing Lovable's global B2B event strategy from end to end. Driving event impact and execution while working with cross - functional teams in Boston.
Special Events Coordinator managing fundraising events to support Anthony Nolan’s mission. Collaborating across departments to elevate supporter engagement and enhance fundraising goals.
Join Anthony Nolan as a Senior Special Events Manager, leading fundraising events to deepen supporter engagement. Focus on crafting high - quality special events that drive fundraising growth.
Senior Marketing Manager overseeing brand strategy and campaign execution for a fintech startup. Driving high - impact marketing efforts and shaping company presence in the market.
Events Manager in Ideagen's APAC Marketing team delivering standout external and internal events. Focused on brand awareness and employee engagement through strategic event management.
Administrator, Life Events analyzing and processing requests related to Group Savings and Retirement plans. Join iA Financial Group in a stimulating work environment.