Customer Onboarding Specialist assisting new customers in using Apple products and guiding them through initial onboarding engagements. Requires customer facing experience and collaboration with various internal teams.
About the role
- Intern in Customer Onboarding at Matera, helping new clients set up their platforms. Collaborating with different departments to enhance customer experience while working in Berlin.
Responsibilities
- individuelle Einrichtung der Matera-Plattform
- Kontakt mit verschiedenen Abteilungen (Buchhaltung, Rechtsabteilung, Sales)
- Beantwortung von Fragen der Kund*innen kompetent
- Weiterentwicklung des Produktes und internen Prozessen
Requirements
- kommunikativen Fähigkeiten
- sehr organisiert
- entrepreneurial Mindset
- hands-on Mentalität
- Deutsch auf muttersprachlichem Niveau
- sicher auf Englisch kommunizieren
Benefits
- vergünstigte Mitgliedschaft für den Urban Sports Club
- Lunch-Gutscheine
- monatlicher ÖPNV-Zuschuss
- Eigenverantwortliches Arbeiten mit Gestaltungsfreiraum
- Steile Lernkurve in einem aufstrebenden SaaS Start-up
- Ambitioniertes Team, bei dem der Spaß auch nicht zu kurz kommt:)
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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