Alternative Payments is the platform that accelerates cash flow and boosts revenue without traditional payment complexities.

Alternative Payments

Browse and apply for open jobs at Alternative Payments.

onboarding-specialist

Alternative Payments is a payment processing platform specifically designed for service-based businesses. It streamlines customer payment processing, enhances collections, and offers financing options, enabling businesses to unify their invoicing and payment solutions seamlessly. The platform includes security features to safeguard transactions and provides automation tools to reduce administrative efforts. With Alternative Payments, businesses can improve revenue flow and enhance the customer payment experience, ensuring that payments are completed quickly and efficiently.

• Lead end-to-end onboarding for new partners, from sales handoff through activation and stabilization on the platform.
• Guide partners through integrations with PSA tools, accounting software, and ERP systems.
• Provide hands-on support for migrating customer payment methods from legacy processors to Alternative Payments.
• Deliver training sessions on platform functionality, automation features, and onboarding best practices.
• Clearly articulate the value of our platform and feature set to accelerate adoption and improve time to value.
• Ensure all required onboarding documentation and compliance checks are completed accurately and on time.
• Stay up to date on product enhancements and roadmap changes to provide accurate and relevant guidance.
• Troubleshoot technical issues and collaborate closely with Product and Engineering to resolve onboarding challenges.
• Maintain accurate onboarding updates and partner records in Salesforce.
• Gather partner and end-customer feedback to inform improvements across onboarding, product, and customer experience.
• Collaborate cross-functionally with Sales, Customer Experience, Operations, Product, and Engineering teams to continuously improve onboarding workflows.
• Track partner progress and proactively identify risks to long-term success on the platform.
• Identify opportunities to improve internal and partner workflows through AI and automation, and collaborate with Engineering and Operations to implement them.

Onboarding Specialist, Customer Success

Onboarding Specialist responsible for guiding partners through complex integrations with a payment platform. In a growing FinTech company, leveraging technical problem-solving and customer engagement skills.

marketing

• Lead and execute on marketing funnel elements across paid media, ABM, and website design, including ads, landing pages, emails, gated content, and follow-up collateral, ensuring they align with brand identity and performance goals.
• Collaborate with teams to iterate on designs, conduct A/B testing, and establish guidelines and standards.
• Take ownership of complex tasks and provide design thought leadership by evaluating design quality, identifying improvements, and mentoring junior team members.
• Propose improvements and help establish design guidelines and standards across the marketing funnel.
• Prototype web pages using Figma, primarily for funnel design and also contributing to our new website to support organic, paid media, and ABM motions.
• Partner with paid media and account-based marketing teams to ensure cohesive funnel experiences from ad click to conversion.
• Mentor and support team members, sharing knowledge and fostering growth.

Senior Marketing Designer

Senior Marketing Designer at Alternative Payments creating compelling visual strategies for a scaling FinTech company. Leading design execution and collaborating across teams to enhance marketing funnels.

content-creator

• Create high-quality video, photo, and graphic content for social, digital, and marketing campaigns.
• Film and produce in-office content with team members across departments.
• Capture off-site content, including customer visits, partner shoots, and field footage when required.
• Ability to travel to events, conferences, and speaking engagements to create real-time and post-event content.
• Edit and produce short-form and long-form media including reels, shorts, clips, ads, product demos, and customer stories.
• Turn ideas, raw footage, and briefs into polished, ready-to-publish assets.
• Publish and optimize content across social and digital channels, ensuring consistent formatting, captions, thumbnails, and branding.
• Support key marketing initiatives like webinars, ads, feature launches, partner content, and customer proof.
• Provide strong creative support by handling design work and writing clear, effective copy when needed to keep projects moving quickly.
• Maintain fast, consistent execution by managing your own creative pipeline and meeting deadlines.

Multimedia Content Creator

Multimedia Content Creator producing video, photo, and graphic content for marketing initiatives in a hybrid setting at a FinTech company. Collaborating with team members to deliver high-quality media and support marketing needs.

manager

• Research and evaluate new markets to determine market potential, customer pain points, and competitive landscape.
• Develop the go-to-market strategy, including positioning and distribution.
• Build business cases to support investment decisions and success metrics.
• Partner with Product, Marketing, Sales, and Customer Success to launch and scale.
• Speak directly with clients and prospects to validate assumptions, test new approaches, and shape market fit.
• Translate field insights into actionable recommendations for Product and GTM teams.
• Manage pilot programs, analyze performance data, and iterate quickly based on learnings.
• Establish and track key metrics for adoption, growth, retention, and profitability.
• Lead cross-functional efforts with a high degree of ownership and accountability.

General Manager – New Markets

General Manager leading the expansion into new markets for B2B payments startup. Driving research, strategy, and execution in emerging market opportunities.

events

• Own Alternative Payments’ annual event calendar (conferences, trade shows, webinars, roadshows, customer meet-ups).
• Manage event budget ($500K-$1M), logistics, vendor relationships, booth design, and onsite team coordination.
• Partner with Sales, Partnerships, and Customer Success to maximize ROI (pre-event campaigns, onsite demos, post-event follow-up).
• Develop scalable playbooks to ensure consistent, repeatable execution.
• Build and manage Alternative Payments’ community presence (peer groups, user forums, Slack/LinkedIn groups, ambassador programs).
• Act as the point person for associations, peer groups, and ecosystem partners.
• Launch and moderate digital community initiatives (AMAs, customer spotlight programs, online discussions).
• Design and run advocacy initiatives such as customer advisory boards, reference programs, and testimonial pipelines.
• Present in webinars organized by Marketing and industry partners, helping communicate key messages and insights.
• Collaborate with Marketing to enable cross-marketing initiatives by facilitating introductions and joint content opportunities with industry partners.
• Partner with Marketing to produce event and community content: abstracts, panel prep, recap blogs, and social campaigns.
• Drive engagement through creative tactics (gamification, leaderboards, recognition programs).
• Capture field and community insights to inform Sales, Marketing, and Product.
• Track and report KPIs, including:
• Event ROI (pipeline influenced/sourced, cost per SQL).
• Community growth and engagement (active members, participation).
• Advocacy expansion (case studies, references, testimonials).
• Provide leadership with post-event reports and recommendations for improvement.

Events & Community Manager

Events & Community Manager responsible for scaling Alternative Payments in IT services ecosystem through community initiatives and event management.

Event & Community Manager responsible for scaling Alternative Payments’ presence in the IT services ecosystem. Leading event strategy and community initiatives for a global FinTech team.

product-manager

• Own Strategic Roadmap: Help shape and maintain the product roadmap, ensuring alignment with business goals and customer needs. Prioritize initiatives based on impact, feasibility, and market insights.
• Feature Ownership & QA: Collaborate with engineering on feature development. Take ownership of testing and validating releases to ensure they meet product specs, deliver value, and provide a smooth user experience.
• Create cross-functional workflows: Work with engineering, customer success, marketing, and sales to communicate product requirements, manage delivery timelines, and ensure successful feature rollouts.
• Research & Innovation: Stay on top of industry trends, competitor offerings, and technology developments to identify opportunities for innovation.
• Measure & Iterate: Define product success metrics. Monitor feature performance and user adoption, and use insights to make continuous improvements.
• Set excellence standards: Lead by example through hands-on work, demonstrating what high-quality executions look like.

Senior Product Manager

Senior Product Manager focusing on building execution excellence in a payments platform. Leading product strategy and mentoring a PM team at Alternative Payments.

Alternative Payments

About the company

Open jobs

7 jobs found

Onboarding Specialist, Customer Success

Alternative Payments

Senior Marketing Designer

Alternative Payments

Multimedia Content Creator

Alternative Payments

General Manager – New Markets

Alternative Payments

Events & Community Manager

Alternative Payments

Events & Community Manager

Alternative Payments

Senior Product Manager

Alternative Payments