Hybrid Senior Revenue Onboarding Specialist

at Prophix

• Job title: Senior Revenue Onboarding Specialist
• Job type: Full Time
• Experience level: Senior
• Salary: CA$110,000 - CA$130,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Etobicoke, Canada

About the role

• Senior Onboarding Specialist leading Prophix’s revenue onboarding program with training sessions for new hires. Working hybrid with focus on both virtual and in-person training.

Responsibilities

• Act as the primary point of support for all Revenue org new hires throughout their first 30 days.
• Lead training sessions covering essential topics such as industry knowledge, product education, sales competencies, tools, and internal processes, with a commitment of approximately 40 in-person facilitation hours per month.
• Leverage AI tools to build, maintain, and scale onboarding content including training materials, call analysis, and more.
• Regularly track and report on onboarding success metrics to stakeholders, which includes rep onboarding completion, ramp attainment, time to first deal, and more.
• Collaborate with HR and hiring managers to monitor onboarding progress and track new hire transitions.
• Maintain and regularly update presentation decks, participant materials, learning activities, and monthly program schedules to ensure alignment with evolving business priorities.
• Identify when updates are needed within on-demand learning modules and advocate for those enhancements.
• Oversee onboarding communications, coordinate scheduling, and manage administrative workflows within the LMS and CMS to keep the program operating efficiently.
• Coordinate peer mentorship participation and manage stakeholder logistics for in-person sessions.
• Handle classroom preparation, supply ordering, and coordination of social engagement activities during in-person training weeks.
• Develop and maintain a working knowledge of Prophix’s product suite.
• Build and sustain a foundational understanding of internal operations, the sales methodology, the GTM technology ecosystem, and role responsibilities across revenue teams.

Requirements

• A bachelor’s degree in business or comparable hands-on experience.
• At least two years of experience in sales or sales enablement, ideally within a SaaS environment.
• Proven ability to facilitate both technical and discussion-driven training sessions in live classroom and virtual settings.
• Experience overseeing programs or managing complex initiatives.
• Proficiency in Microsoft Workspace tools.
• Demonstrated experience partnering cross-functionally and navigating diverse stakeholder needs.
• Hands-on familiarity with enablement and learning tools such as Highspot, Gong, Salesforce, etc.
• Exceptional attention to detail, particularly in managing logistics, along with strong written and verbal communication skills.
• Awareness of instructional design best practices and emerging learning technologies.
• Comfort using AI tools responsibly to support tasks such as research, drafting, or data review
• Ability to learn new tools and adapt as technology evolves
• Curiosity and openness to exploring new approaches
• Collaborative mindset when working with teams and technology
• Must be legally entitled to work in the country where this role is located

Benefits

• Comprehensive health, dental, vision, and mental-health coverage
• Retirement savings with employer contributions
• Parental leave top-up
• Annual wellness allowance
• Generous paid time off including vacation and sick time
• Social events, team activities, and opportunities to build community
• Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives
• Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what’s next