Commercial Manager roles focused on driving performance and value in Central Services. Overseeing commercial activities, contracts, and financial performance with operational team collaboration.
About the role
- Plan Manager responsible for 409A clients and executive retirement plans at Voya. Ensuring client satisfaction while managing daily plan activities and strategic consultations.
Responsibilities
- Serve as the primary contact and ensure highest level of client satisfaction for assigned caseload.
- Work with Sr. Client Service Manager as needed.
- Produce and deliver accurate client quarterly valuations in a timely manner
- Manage requests related to enrollment material
- Manage Daily Asset/Liability reconciliation
- Contribute to strategic consultation and keep senior management informed about client relationship
- Partner with Sr Client managers and work closely with sales, recordkeeping and operations staff
- Contribute to resolution of account imbalances with the trading partner in a timely fashion
- Assist with projects or duties from outside departments as needed
Requirements
- Minimum of 6+ years’ experience administering Non-Qualified deferred compensation plans for Fortune 1000 companies
- Bachelor’s degree in finance or business – related field preferred
- Experience with Microsoft Word & Excel, and the ability to learn new software quickly
- Excellent communication, organization, prioritization, and problem – solving skills
- Ability to work well under pressure with multiple priorities and deadlines
- Must be detail-oriented, a self – starter, entrepreneurial, and motivated
- Experience in Relius Administration and Crystal Reports software programs
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
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