Operations Manager at Snorkel AI managing and optimizing operational processes for delivering exceptional results. Leveraging data and cross-functional collaboration to drive efficiency in a dynamic environment.
Responsibilities
Build and refine ticketing processes to streamline operations and improve response times
Design and implement automated form processes that reduce manual work and improve data collection
Create automated email workflows to enhance communication and operational efficiency
Develop custom queries to extract actionable insights from operational data
Leverage Zapier, Airtable, and other no-code/low-code tools to connect systems and automate workflows
Design scalable data workflows that leverage internal tools, external vendors, and various pieces of automation
Drive faster decision-making abilities for the team by exposing key insights from within the process
Maximize marketplace efficiency and work with cross-functional partners to raise issues and implement corrective actions
Partner with teams across the organization to identify operational bottlenecks and implement solutions
Manage external partnerships and be a point of contact for them in resolving issues
Requirements
3+ years of experience in operations, project management, or related roles
Proven track record of building and optimizing operational processes from the ground up
Strong analytical skills with experience creating queries and extracting insights from data
Excellent project management abilities with attention to detail and follow-through
Experience with process automation tools (e.g., Zapier, Make, or similar platforms)
Proficiency with collaboration and database tools (Airtable experience a plus)
Strong communication skills and ability to work effectively with cross-functional teams
OpEx Engineer at Morgan Advanced Materials focusing on Lean and Continuous Improvement initiatives. Collaborating across functions to enhance efficiency and reduce costs in manufacturing operations.
Operations Coordinator at Air Apps coordinating daily operations and managing task tracking systems with Jira. Collaborating closely with cross - functional teams to streamline processes in a fast - paced environment.
Manage customer service teams at Humânia, a leader in patient support programs. Ensure operational efficiency and improve customer relations within the healthcare sector.
Executive Assistant - IT Operations role supporting day - to - day operational execution across people and technology functions. Focus on employee lifecycle processes and core IT tasks.
Analista Administrativo JR at Humânia focusing on operational excellence and data insights for health solutions. Responsible for maintaining global indicators and strategic reporting.
Senior Analytics Partner leading analytics for the operations department at Wemolo, focusing on insights and KPI governance. Collaborating with stakeholders and driving data - driven decisions.
Principal FinOps Consultant advising clients on cloud financial management and value optimisation within Cloud & Infrastructure at Infosys Consulting. Leading strategies and optimising cloud investments through enterprise - level insights.
Consultant within Digital Operations advising clients on modern IT and Digital operating models. Collaborating across AI, cloud transformation, and cyber resilience challenges in technology.
Principal FinOps Consultant at Infosys solving clients' cloud financial management challenges. Leading optimisation practices across cloud environments for enterprise technology transformation.