IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- Operations Associate / Manager handling back-office operations in a rapidly growing AI startup. Focus on streamlining processes and supporting People Ops.
Responsibilities
- Own and streamline back-office operations across finance, people, and general administration
- Manage bookkeeping, expenses, invoicing, and vendor relationships
- Support People Ops: recruiting, onboarding, benefits coordination, compliance, and team engagement
- Evaluate, implement, and manage tools and systems (e.g., Hubspot, Notion, Airtable, Gusto, QuickBooks)
- Maintain internal documentation and create repeatable processes
- Serve as a thought partner to the CEO and team on strategic and operational projects
- Take initiative on special projects across the business to unblock the team and keep Clipbook moving forward
Requirements
- 1–2+ years of experience in an ops role at an early-stage startup
- You’re organized, adaptable, and thrive in fast-moving, ambiguous environments
- You have a knack for building systems, processes, and documentation from scratch
- You’re comfortable with tools like Rippling, HubSpot, Airtable, Notion, QuickBooks, or similar
- You’re naturally curious, love solving operational challenges, and enjoy working cross-functionally
- You’re energized by the idea of blending operations with strategies in a high-impact role
Benefits
- Competitive salary, medical, dental, and vision benefits
- Unlimited / flexible PTO policy
- 401(k)
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