Senior Operations Support Lead Analyst providing comprehensive operations support services for Citi's Servicing Division. Ensures risk management integration and process compliance across various business groups.
SR
Hybrid Operational Excellence Associate – Surety Operational Model Change
Posted 5 months ago
About the role
- Operational Excellence Associate transforming operational processes within the Surety business at Swiss Re. Supporting operational model changes and driving efficiency across the international and European markets.
Responsibilities
- Collaborate with stakeholders across the Credit & Surety Line of Business to implement operational model changes that improve efficiency and align with business objectives.
- Conduct in-depth reviews of current Surety operational processes to identify inefficiencies and propose innovative solutions.
- Leverage your understanding of Surety and C&S business to deliver tailored recommendations for process improvements.
- Work closely with underwriting, claims, finance, and other functions to ensure seamless integration of operational changes into existing workflows.
- Provide insights and support to ensure alignment with international and European Surety market practices and requirements.
- Analyze operational data and metrics to monitor the performance of implemented changes and ensure sustainable improvements.
- Act as a subject matter expert, providing guidance and support on operational best practices within the Surety business.
Requirements
- 3-5 years of experience in operational roles or process improvement initiatives within the Credit & Surety business or a related field.
- Demonstrates a solid understanding of Surety operations and a working knowledge of the international or European Surety market.
- Possesses strong analytical skills with the ability to identify inefficiencies and propose pragmatic solutions.
- Is a confident communicator with the ability to engage and collaborate with stakeholders across functions and levels.
- Has experience working in Credit & Surety operations or a similar insurance context, with a focus on process improvement and operational excellence.
Benefits
- A dynamic and collaborative work environment that values innovation and operational excellence.
- Opportunities for personal and professional growth, with access to Swiss Re’s learning and development resources.
- Flexible working arrangements to support work-life balance.
- A competitive compensation package, including additional rewards and benefits.
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