Provides administrative support for academic leaders at Emory University, overseeing office operations and ensuring compliance with policies and procedures.
About the role
- Office Manager overseeing daily operations, managing caregivers and clients at Executive Home Care of Manassas. Involves office-based and remote tasks to ensure high-quality care.
Responsibilities
- Oversee day-to-day home care office operations
- Manage caregiver scheduling, assignments, and performance
- Serve as the primary contact for clients, families, and caregivers
- Conduct caregiver orientations, training sessions, and evaluations
- Handle incoming phone calls, client inquiries, and service issues professionally
- Conduct interviews and assist with caregiver hiring and onboarding
- Maintain compliance with home care policies, documentation, and state regulations
- Communicate effectively between office staff, caregivers, and management
- Participate in the on-call rotation as assigned in the on-call schedule
- Support the management team with administrative tasks and operational planning
Requirements
- Bachelor’s degree preferred but not required (Business, Healthcare Administration, or related field preferred)
- Previous home care or healthcare office experience required
- Strong leadership and communication skills
- Proven ability to manage both caregivers and clients effectively
- Comfortable with hybrid remote work (both office and home-based tasks)
- Excellent phone etiquette and customer service skills
- Proficient in Microsoft Office and home care scheduling/management software
- Highly organized, dependable, and detail-oriented.
Benefits
- Caribou Rewards Program
- 401(k) matching
- Competitive salary
- Competitive compensation
- Flexible hybrid work schedule
- Supportive and collaborative team environment
- Opportunities for professional growth and promotion within a growing agency
- Flexible work from home options available.
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Senior Administrative Assistant at Emory University supporting health - related academic leaders. Overseeing office operations and preparing budgets, reports, and materials for meetings.
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