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About the role
- Network Architect providing technical expertise for ongoing support of SC DSS communication networks. Collaborating with teams to monitor, troubleshoot and enhance system performance and reliability in a hybrid work environment.
Responsibilities
- Provide technical expertise for ongoing development and support of the SC Department of Social Services voice and data communication networks, systems, and services.
- Monitor and support telecommunication between SC DSS Agency and client/partner endpoints and the SC data center, using Cisco and Cisco/Meraki products and interfaces, with a priority on Firewall, Wireless, and ISE configurations, monitoring, and troubleshooting.
- Consult with and assist Agency infrastructure team and Agency partners to achieve, monitor and resolve telecommunication between endpoints.
- Understand the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions.
- Analyze systems and perform usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
- Determine and communicate the implications of system-level decisions on subsystems and components and help determine how best to mitigate or take advantage of these implications.
- Determine and communicate the requirements and capabilities of components within the context of the larger system, project, and team.
- Provide an architectural framework for information system development, maintenance, and enhancement efforts.
- Work closely with Agency Security, End User Support, Network Services, and Network Communications teams to design and implement security countermeasures, and to prevent and mitigate network and client vulnerabilities.
- Provide remote communications troubleshooting support with State and County IT teams (external to SC DSS), providing technical expertise requiring a wide range of firewall knowledge and experience.
- Available to work off hours and on weekend to implement scheduled maintenance.
- Mentor less experienced peers.
- Perform tasks efficiently and work together with team to ensure project success.
Requirements
- Bachelor’s or higher degree in Computer Science or other quantitative discipline
- 6+ years of experience with Cisco Firewalls
- 4+ years of experience with Cisco ISE
- 6+ years of experience with Cisco VPN
- 6+ years of experience with Wireshark
- 2+ years of experience Azure Cloud and Virtualization
- 4-6 years of experience with Cisco Routers
- 6+ years of experience with Cisco Switches
- 6+ years of experience with Cisco Hardware Administration
- 6+ years of experience DHCP
- 6+ years of experience demonstrated knowledge/skills of IT industry (multi-tiered architectures, emerging technologies, networks, data management systems and hardware systems).
- 2-4 years of experience Datacenter, Cloud and Network Infrastructure
- 6+ years of experience with ability to communicate (orally and written) effectively with technical, non-technical staff, and customers/stakeholders as needed or directed.
- 4-6 years of experience
- Valid Driver’s license
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