MVHIT Manager supporting patient access and educating accounts on EHR systems at Amgen. Driving strategies for IDN segments across various therapeutic areas in the West US.
Responsibilities
Secure coverage for our brands to support patient access
Develop and execute strategies for the IDN customer segments
Educate accounts using MAC-approved materials related to Electronic Health Records (EHR)
Directly manage prioritized accounts within their regional geography
Advise the director and senior manager with strategy, messaging, tools, and resources
Work closely within the Medical Value and Access team, MSLs, and cross-functional partners
Manage the customer accounts prioritization process for the MV Health IT Liaisons
Deliver insights related to EHR objectives to key internal partners
Conduct regular meetings with customers to provide appropriate Health IT-related education
Create and execute key account plans to navigate the customer landscape
Support cross-functional workstreams to support business initiatives
Requirements
Doctorate degree OR Master’s degree and 3 years of Medical Capabilities experience OR Bachelor’s degree and 5 years of Medical Capabilities experience
Experience in pharmaceutical/biotech industry or hospital system
Understanding of or familiarity with EHR systems within IDNs
An understanding of the impact of healthcare market and legislative trends that impact Health Systems, Pharma, Payers
Experience in applying health information technology in in-patient and ambulatory settings
Strong eye for business, analytical skills, and critical thinking ability
Demonstrated customer-facing experience with a strong customer service mindset
Good understanding of IDNs and key partners
Hands-on experience with EHR products, such as Epic, Allscripts, eClinicalWorks, and Cerner
Experience with EHR reporting tools
Benefits
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
group medical, dental and vision coverage
life and disability insurance
flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible
Job title
Medical Value and Health Information Technology Manager – Health IT Liaison
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