Hybrid Manager, Quality Assurance – In-clinic

at Covetrus

• Job title: Manager, Quality Assurance – In-clinic
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Dublin, United States

About the role

• Manager of Quality Assurance overseeing compliance and quality in veterinary medications at Covetrus. Leading quality assurance team and conducting audits to ensure regulatory standards are met.

Responsibilities

• Lead and manage a team of Quality Assurance professionals, providing coaching, performance feedback, and development opportunities to ensure high engagement and effectiveness.
• Oversee the implementation and maintenance of quality systems and processes to ensure compliance with applicable regulatory requirements across In-Clinic Operations.
• Coordinate and conduct internal audits, risk assessments, and gap analyses to proactively identify areas for improvement and ensure operational readiness for external inspections.
• Serve as the primary point of contact for regulatory agencies on defined matters, facilitating communication, and ensuring timely resolution of compliance issues.
• Collaborate cross-functionally with In-Clinic Operations, Legal, and Regulatory teams to prepare and submit documentation packages for external audits, inspections, and regulatory findings.
• Monitor and analyze quality metrics and trends to drive continuous improvement initiatives.
• Develop and maintain SOPs, training materials, and documentation to support consistent quality practices across all In-Clinic locations.
• Support change management efforts related to quality and compliance, ensuring alignment with organizational goals and regulatory expectations.

Requirements

• Bachelor’s degree in a relevant field such as Quality Management or related discipline preferred; equivalent combination of education and experience considered.
• 5+ years of experience in quality assurance or regulatory compliance, preferably within a pharmaceutical distribution environment.
• 2+ years of people management experience, including leading teams, coaching, and performance development.
• Experience with regulatory audits, documentation control, and risk management.
• Strong knowledge of quality systems, regulatory standards, and compliance frameworks.
• Excellent leadership and team development skills, with the ability to motivate and guide a distributed team.
• Proficient in audit planning and execution, root cause analysis, and corrective/preventive action (CAPA) processes.
• Effective communication and collaboration skills across cross-functional teams with external regulatory bodies.
• High attention to detail, analytical thinking, and problem-solving abilities.
• Comfortable with data analysis tools, quality management software, and Microsoft Office Suite.

Benefits

• 401k savings & company match
• Paid time off
• Paid holidays
• Maternity leave
• Parental leave
• Military leave
• Other leaves of absence
• Health, dental, and vision benefits
• Health savings accounts
• Flexible spending accounts
• Life & disability benefits​
• Identity theft protection
• Pet insurance
• Sales Positions are eligible for a Variable Incentive
• Certain positions may include eligibility for a short term incentive plan