Manager responsible for overseeing critical infrastructure operations for wireless communications company. Focused on electrical systems, HVAC maintenance, and vendor management with a commitment to safety.
Responsibilities
Serve as the SME for edge shelters, edge data centers, and related building systems
Oversee electrical systems, including grounding, load balancing, and compliance with NEC (National Electrical Code) standards
Maintain HVAC systems, ensuring optimal performance and adherence to temperature/humidity parameters for sensitive telecom and IT equipment
Monitor and manage UPS, battery backup, and generator systems to ensure uninterrupted operations
Respond to and resolve any safety or operational issues including working with vendors and regional support managers to repair damage caused by natural disaster, weather, falls or other causes
Ensure proper visibility and escalate major hazards which present safety or critical infrastructure integrity issues to the Director of Network Operations
Perform and record site safety and compliance inspections in accordance with safety regulations
Identify, document and ensure that any site safety and compliance issues are corrected in a timely manner and reported to management
Manage vendor performance for preventative and corrective maintenance on shelters, power systems, and HVAC
Provide operational support for OSP infrastructure, including fiber optic installation, maintenance, and troubleshooting
Requirements
Bachelor’s degree in electrical engineering, Telecommunications, Mechanical Engineering, or related field
7+ years of experience in technical operations, data center facilities, telecom shelters, or critical infrastructure support
2+ years of experience managing technical teams or leading cross-functional projects
Proven expertise in electrical systems, grounding, HVAC, OSP/fiber optics, and environmental control standards
Experience with vendor management, contract oversight, and SLA compliance
Strong knowledge of industry standards such as NEC, ANSI/TIA-942, and ASHRAE guidelines for data center environments
Benefits
Competitive benefits and compensation package
Job title
Manager, Critical Infrastructure Operations Support
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