Manager, Counsel providing legal advice on consumer complaints and disputes for Capital One’s credit card business. Collaborating with compliance and business partners in a hybrid work environment.
Responsibilities
Provide legal advice and support on responses to customer complaints and disputes
Work with compliance and business partners to investigate consumer complaints and develop appropriate written responses
Identify and coordinate resolution of potential line of business compliance or operational errors
Provide information on litigation and regulatory trends
Engaging with colleagues to provide legal support as part of a collaborative and cross-functional team
Requirements
Juris Doctor from an accredited law school
Active member in good standing of at least one state bar
At least 3 years of experience as an attorney in a law firm, at a government agency, as a military judge advocate or as in-house counsel
Benefits
Comprehensive, competitive, and inclusive health benefits
Performance based incentive compensation (cash bonus and/or long-term incentives)
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