Manager of Cloud Systems Automation leading engineering team for Coupa. Architecting and delivering cloud infrastructure solutions for enhanced business efficiency and automation.
Responsibilities
Lead, mentor, support, and grow a team of engineers specializing in operating systems, container base images, and platform pipelines.
Architect, deploy, and support scalable and reliable operating system solutions for both Windows and Linux Platforms in a massive-scale public cloud environment (AWS, Azure, and GCP).
Work closely with partner teams across the broader organization, including Architecture, Security, Development, Quality Engineering, Compliance, and other Cloud Operations teams.
Lead a team in designing and implementing robust CI/CD pipelines for infrastructure as code, ensuring consistent and automated deployments across multi-cloud architectures.
Proactively identify and address areas of improvement and technical debt.
Oversee the management and administration of Windows and Linux-based servers.
Participate in design reviews and provide operating system and platform pipeline support and leadership to the Engineering organization.
Champion a development mindset, focusing on managing infrastructure as code, eliminating toil, and fostering a strong sense of accountability and service ownership for OS and pipeline components.
Evaluate, implement, and support performance, capacity, and availability monitoring tools for operating systems and platform pipelines, including Observability solutions such as New Relic, CloudWatch and other similar technologies.
Ensure all regulatory compliance requirements are met for Coupa infrastructure, including (FedRAMP, PCI, HIPAA, SOC1/2), leveraging security tooling like Twistlock (now Palo Alto Networks Prisma Cloud).
Requirements
A Bachelor's degree in Computer Science or equivalent, with 5+ years of professional experience, including experience in a leadership or management role.
An ability to solve complex problems with creative, well-thought-out solutions.
Strong runbook automation experience using Rundeck or equivalent tools.
In-depth, hands-on experience deploying cloud infrastructure using Terraform, CDK for Terraform, and CloudFormation, or extensive experience with Chef & Ansible, specifically for OS and pipeline management.
Proven experience deploying infrastructure as code using CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions/Workflows, or equivalent), incorporating artifact management with tools like Artifactory.
Expertise in the administration of both Windows and Linux-based servers.
Confidence in owning and delivering projects and issues to resolution, with a focus on large-scale cloud environments.
A passion for excellence, natural problem-solving abilities, and critical thinking, with a drive to understand and resolve complex issues.
A drive to change and improve the status quo of inefficient activities.
A solid understanding of system internals and protocols, particularly as they pertain to a public cloud environment, including security best practices and the use of tools like Twistlock (Prisma Cloud), Nexpose (InsightVM), or Tenable.io.
Security and certificate management experience, including familiarity with vulnerability scanning tools.
A desire to work in a collaborative and supportive work environment.
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