Business Process Manager acting as a link between customer service and IT at Liebherr. Overseeing demand processes and ensuring solutions for customer service delivery.
About the role
- Manager supporting process engineering efforts within the Connected PBM Ecosystem at CVS Health. Driving transformation through process excellence in a healthcare environment.
Responsibilities
- Lead the mapping of all processes within the Connected PBM Ecosystem
- Evaluate current processes using the DMAIC framework to identify inefficiencies and recommend improvements
- Oversee the implementation of new business processes and ensure seamless integration across workstreams
- Support the development of capability models, customer journey maps, and value stream maps
- Collaborate with business architects, IT leads, and solution owners
- Conduct regular performance evaluations and provide coaching
- Build strong relationships with internal stakeholders
- Deliver training and support for new program implementations and process changes
Requirements
- 5+ years of experience in process engineering, business architecture, or operations management
- Proven experience with process improvement methodologies (e.g., Six Sigma, Lean, DMAIC)
- Strong understanding/experience with UX/UI principles and their integration into business processes
- Experience communicating and engaging with both leadership and stakeholders
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Intern Business Process at ACI focusing on audit readiness and process improvement. Collaborating with teams to document processes and enhance operational effectiveness.
Executive Assistant supporting Calgary - based partners in a global implementation firm. Managing complex schedules, communications, and enhancing business operations.
Executive Director of Enterprise Business Systems leading strategic initiatives for enterprise applications at Carle Health. Focusing on aligning capabilities with business objectives and vendor management.
Administrative Assistant providing comprehensive support to the Raytheon Business Process Team. Ensuring efficient operations through meeting coordination, logistical support, and administrative tasks in a hybrid setting.
Business Systems Consultant analyzing systems and user requirements for Highmark Health. Collaborating with teams, driving quality solutions, and mentoring junior resources in a hybrid work setting.
Manager - Business Operations leading presales efforts and AI/automation initiatives at Datacom. Championing process improvements across teams to enhance delivery in managed services.
Specialty Pharmacist managing the 340B Drug Pricing Program operations, ensuring compliance and integrity. Collaborating with healthcare teams to support medication access for underserved populations.
Business Operations & Strategy role for a new strategic product with hands - on work in São Paulo. Focusing on data analysis, operations, and collaboration with technical teams.
Business Process Consultant supporting continuity planning and advisory services at Markon. Advise on operational resilience, lead COOP planning, and conduct training across an organization.