Manager CI Team responsible for Business and Product Insights through data analysis at EXL. Collaborating with cross-functional teams and delivering high-quality reports and presentations.
Responsibilities
Deliver Business Insights & Product Insights through data analysis
Act as a subject matter expert for the team/clients in designing and recommending appropriate business approaches
Business research & experiment, and implementation of process/systems for improved performance
Create visually and verbally engaging reports and presentations for stakeholders
Collaborate closely with internal departmental leads and executives to deliver high-quality execution of projects
Requirements
8+ Years of experience in Business Insights & Product Insights
Skilled in SQL database, Data crunching, Business analytics, Data analytics, and Python (added advantage)
Deep understanding of A/B testing and key metric identification
Experience in CC contact channels, digital products, and Digital transformation solutions
Must have a master’s degree in business administration, Statistics, Information Systems, Applied Math, or any other related field.
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