Lead Operations Analyst providing operational support and business analysis for payment and deposit applications. Ensuring high quality support and identifying operational improvements across the organization.
Responsibilities
Provide operational support of operational systems
Perform business analysis for payment and deposit applications
Deliver high quality support and great service
Assist in identifying and implementing operational improvement concepts
Support all solutions for business critical operational issues
Requirements
Bachelor’s Degree or equivalent experience
Experience in Excel with an ability to manage large data sets
Client centric mindset
Proven track record of building strong working relationships
Strong decision making and analytical skills
Excellent written and verbal communication skills
Benefits
Health insurance
401(k) matching
Flexible work arrangements
Professional development opportunities
Paid time off
Job title
Lead Operations Analyst – Automated Clearing House Support, Payment Deposit Services
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