IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- LCL operations agent managing customer experiences and logistics for Maersk. Responsibilities include booking supervision and customer assistance in Hungarian and English.
Responsibilities
- Supervises booking and quotations on LCL import/export
- Handles entries, completes Bill of Lading and sea freight documents
- Supervises carrier booking transactions and follows the billing
- Maintains relationships with Maersk offices, customers, and vendors
- Offers assistance in customer query resolution in Hungarian and English
- Data processing and reports
Requirements
- Good knowledge of the shipping industry, import and export
- Strong communication skills in Italian and English
- Financial understanding
- Detail orientation
- Hands-on approach
Benefits
- Flexible working arrangements, such as hybrid working up to 60%
- Adjusted working hours
- Other alternative working patterns
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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