IT Manager leading Burendo’s internal IT Operations to ensure security and efficiency in technology landscape. Overseeing IT function and reporting to the Operations Director for strategic alignment.
Responsibilities
Lead and manage Burendo’s internal IT Operations
Act as the functional owner for the internal IT environment
Oversee a small internal IT function
Report into the Operations Director
Ensure technology landscape remains secure, reliable, efficient and aligned to the business strategy
Manage and continually improve IT services and internal security posture
Support the maintenance of UKAS accredited ISO/IEC 27001 ISMS and Cyber Essentials Plus certification
Requirements
Proven hands-on experience administering and supporting modern technology systems
Strong troubleshooting ability across our platforms
Supportive customer-focused mentality
Experience with Microsoft 365, Slack, AWS, Miro, Harvest, HubSpot, BambooHR, Xero and related SaaS tools
Managing NinjaOne (Windows patching), Jamf Pro (Mac management), Mimecast, Sophos, Power Automate Premium, Jira Service Desk and vulnerability scanning (Qualys-based)
Experience with workflow automation and integration using low-code tooling (e.g. Power Automate Premium) is valuable
Benefits
25 days Annual Leave (plus bank holidays)
An additional day of paid leave for celebrations
1 additional day of holiday after 2 years' service (26 days total) and another 2 days after 5 years (28 days total)
Monthly Wellness Allowance
Annual Learning and Development Allowance
Paid time off for Life Events
Matched Employer Contributed Pension (5%)
Life assurance based on 4 x your salary
Access to an Employee Assistance Programme
Enhanced Family Leave
Enhanced company sick pay
A range of optional Salary Sacrifice benefits (inc EV Scheme, Home and Tech, Cycle to Work and Pension)
Exciting calendar of Burendo social events and activities
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