EU IT Manager responsible for overseeing AMIRI’s technology operations across Europe, acting as main liaison with global team. Ensuring reliable and secure IT operations in Milan HQ and regional retail environments.
About the role
- Help Desk Technician providing IT support to small and mid-sized businesses. Support IT environments of over 190 clients with problem-solving and technical assistance.
Responsibilities
- Support Microsoft Windows desktop and server technologies
- Consult with clients and offer guidance on technology use and best-practices
- Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner
- Communicate the need for escalation promptly if you are unable to resolve the issue
- Provide fast and friendly tech support to end-users, IT managers, and C-level executives
- Typical Week: 85% help desk, 10% server/network support, 5% training/meetings
Requirements
- Bachelor’s Degree, business related field preferred, or equivalent experience
- Minimum of 1 year experience working in a 50+ user Windows desktop/server environment
- Well-rounded Microsoft desktop technology experience and user support
- Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols
- Motivation and drive to develop yourself personally and professionally
- Strong communication skills both verbal and written
- Excellent customer service skills
Benefits
- WFH Flexibility
- Focus on Work/Life Balance
- We match 4% on your 401K
- Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
- Comprehensive benefits package which includes paid life insurance and paid long term disability
- Peerfit membership - providing free access to many local gyms and studios
- Paid Maternity, Paternity and foster leave
- Quarterly employee/family outings
- Career Path road mapping
- $200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team
- Real Culture initiatives and recognition, not just pizza parties
- 360 degree feedback. You talk, we listen.
- Mileage reimbursement
- Super cool technology – virtual lab, paid certifications and training days
- iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Vice President of IT Infrastructure leading cloud strategy and operations at Pennant. Shaping technology future and mentoring teams while promoting company culture.
IT Supporter providing customer support via various channels for IT inquiries in a global logistics company. Responsible for resolving issues and managing documentation for efficient service delivery.
Internship in strategic IT projects and Enterprise Architecture Management at Daimler Buses. Collaborating in various IT and management areas with an innovative team.
IT Help Desk Intern providing technical support while gaining hands - on IT experience in the professional environment of Stake Center Locating in Greensboro, NC.
Public Benefit Specialist assessing uninsured/under - insured patients for state Medicaid benefits at Ensemble, providing support to ensure timely application processes. Collaborating with healthcare partners and maintaining updated patient information in systems.
Public Benefit Specialist conducting patient interviews to assess eligibility for Medicaid programs. Working on application processes and ensuring timely billing adjustments in Stamford, CT.
Public Benefit Specialist conducting Medicaid interviews and assisting with financial assistance applications. Reviewing patient eligibility and maintaining records for billing processes.
Public Benefit Specialist determining patient eligibility for Medicaid and Financial Assistance programs. Collaborating with patients to facilitate application processes at Ensemble's Toledo location.
IT Systems Support Specialist responsible for monitoring IT systems and providing user support at United Way for Greater Austin. Collaborate with stakeholders and manage third - party applications to enhance system performance.