IT Support Specialist for user help desk in Berlin, managing queries and improving IT processes. Need strong IT support experience and proficiency in Windows and MS 365.
About the role
- Public Benefit Specialist determining patient eligibility for Medicaid and Financial Assistance programs. Collaborating with patients to facilitate application processes at Ensemble's Toledo location.
Responsibilities
- Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or Financial Assistance program.
- Assists with application processes to facilitate accurate and appropriate submissions.
- Follows-up on submitted applications to ensure timely billing or adjustment processing.
- Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process.
- Effectively communicating with the patient to obtain necessary documents.
- Following submitted applications to determination point, updating applicable insurance information.
Requirements
- 1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues.
- Understanding of Revenue Cycle including admission, billing, payments and denials.
- Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
- Knowledge of Health Insurance requirements.
- Knowledge of medical terminology or CPT or procedure codes.
- Patient Access experience with managed care/insurance and Call Center experience highly preferred.
- High School Diploma or GED.
- Certifications: CRCR within 9 months of hire.
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
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