Junior HIL Validation Engineer responsible for reviewing test procedures and validating system requirements. Working in a hybrid model for a global engineering and consulting service provider.
About the role
- Internal Engineer in a hybrid role supporting insurance claims with customer service and technical assessments. Working with customers to ensure vehicle repair processes are efficient and satisfactory.
Responsibilities
- The internal engineer role is a hybrid role with 50% of the time spent working from home and 50% spent in our Glasgow or Leeds offices.
- Support our customers when their vehicle is involved in an insurance claim.
- Provide both an inspection service and technical support to the claim’s functions.
- Inspect all claimants’ vehicles within agreed service level timeframes.
- Manage Customer Expectation Deliver an effortless customer experience.
- Create a customer focused culture that will support the delivery of customer measures of Ease, Speed, Quality and Recommend.
- Ensure customer service referrals are dealt with professionally and in a timely manner.
- Management of Indemnity Spend Delivery of Repair cost in line with department targets.
- Support the delivery and management of Accidental Damage spend budget within inflation targets.
- Identify, own and manage the risks involved in running our business appropriate to your role.
Requirements
- ATA Qualification
- Familiar and proficient with estimating tools such as Audatex
- Strong verbal and written communication skills
- Highly developed telephone customer service communication skills
- Ability to effectively negotiate, persuade and influence
- Deliver difficult messages and remain resilient through tough challenge
- Understanding of claims processes and systems
- The ability to utilise multiple key systems and information sources to problem solve and drive decision making
Benefits
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Project Engineer designing and delivering automation and process safety systems for Oil & Gas industry. Collaborating with engineering teams and ensuring timely project execution in Pune, India.
Advanced Process Control Engineer at Rockwell Automation improving manufacturing processes with analytics. Involves model development and online application configuration with hybrid work in Pune, India.
Remote Hands Engineer supporting data center operations and client interactions in Johor Bahru, Malaysia. Responsibilities include ticket management, equipment handling, and customer communication.
Embedded SW Engineer responsible for designing and developing OS for embedded systems at NXP Semiconductors. Collaborating across teams to ensure development and test environments functionality.
HBM Customer Systems Validation Engineer responsible for system - level validation and technical customer integration support at Micron. Collaborating with various engineering teams to ensure product functionality and success.
Technical Enablement Engineer developing and operating hands - on lab ecosystems for Semperis cybersecurity products. Collaborating with teams to create validated lab experiences and ensure technical enablement.
Loads & Dynamics Engineer III at Blue Origin designing and analyzing advanced concept vehicles for safe human spaceflight. Responsibilities include developing vibration and acoustic analyses and ensuring structural integrity of spacecraft.
Azure + Terraform Engineer focusing on automating Azure infrastructure management using Terraform and CI/CD. Design, deploy, and manage infrastructure without manual resource creation.
Senior Engineer overseeing technological infrastructure and data center operations at Telefónica. Focused on security, performance optimization, and project implementation.