Help Desk Dispatcher providing customer support by creating trouble tickets for user inquiries. Engaging with customers professionally to resolve issues via phone and email in a timely manner.
About the role
- Internal Audit Manager ensuring effective risk management and audit processes at Naked Wines. Collaborating with global teams to develop a strong internal audit and assurance programme.
Responsibilities
- Partner with the Head of Internal Audit to develop and deliver a strong internal audit and assurance programme for the Group
- Lead and contribute to audits across financial and operational areas — testing, mapping, and reporting on controls
- Prepare and present insightful audit reports, turning findings into clear, practical actions
- Work collaboratively with teams across Naked Wines to strengthen processes and fix any control gaps
- Manage improvement plans linked to external audit findings
- Support the Group’s risk assessment and annual reporting cycle
- Champion our mission, values, and culture every step of the way
Requirements
- You’re a qualified finance professional (ACA, ACCA, CIMA, CIA)
- At least 3 years’ post-qualification experience, ideally in a listed or regulated environment.
- Experience working with AIM-listed or smaller FTSE environments (bonus points for US or SOX exposure)
- Confidence getting hands-on with data — extracting, analysing, and turning it into meaningful insight
- Ability to juggle multiple projects while staying grounded in risk and data
- Strong relationship-building skills across teams — from finance to winemaking
- Clear and effective communication skills, both written and verbal
- A natural problem-solving mindset — focused on improving processes, not just spotting what’s wrong
- Flexibility to collaborate across time zones in a global business
Benefits
- A competitive salary of £50-60k (depending on location and experience) with annual bonus opportunity
- Personal Healthcare
- 26 days holiday and bank holidays (you can buy or sell holiday too)
- A £300 annual personal development budget - we're passionate about supporting people to follow their dreams inside or outside of Naked
- £450 every year to treat yourself to some of our delicious wines...all in the name of research, of course
- Paid leave to volunteer
- Wellbeing Champions and access to mindfulness resources including the Headspace app
- Enhanced parental leave
- Honeymoon leave - newlyweds get an extra week of annual leave
- Surprises and thoughtful gifts including Naked Wine and lots more...
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