Managing General Insurance complaints and external disputes for QBE’s External Dispute Resolution team. Ensuring fair outcomes while engaging with AFCA and internal stakeholders.
About the role
- Personal Lines Insurance Agent maintaining and maximizing relationships with clients while driving new sales opportunities. Position requires Illinois insurance license and two years of relevant experience.
Responsibilities
- Identify, qualify, and develop personal insurance opportunities with new and existing clients
- Foster and maintain excellent relationships with clients and prospects
- Anticipate, respond to, and follow up on all existing client needs
- Obtain best coverage/rate for insured, process quotes, and bind insurance coverage
- Present policies to insured and educate them on coverages and rates
- Collaborate with team members, provide expertise, answer questions, and participate in meetings
- Maintain CE and participate in ongoing education
Requirements
- Hold Illinois insurance license
- Minimum of two years personal and commercial lines insurance account management experience
- Valid driver’s license and reliable transportation
- Strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations
- Strong presentation, persuasion and negotiation skills
- People-oriented and customer-focused
- Outstanding organizational skills
- Ability to work without supervision
- Sound business judgment and strong decision-making
- Superior written and verbal communication skills
- Excellent time management skills
- Thrive in a team environment
- Proficient with technology and computer software including agency management systems
Benefits
- Company parties
- Competitive salary
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Training & development
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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