Delivery Consultant supporting customers in EMEA region for Plex Smart Manufacturing Platform. Responsibilities include implementation, consulting leadership, and customer relationship management.
About the role
- Consultant implementing Saviynt's AI-driven identity solutions to enhance operational efficiency. Collaborate with customers for system deployment and ongoing engagement with expert services team.
Responsibilities
- Implementation: Work on end-to-end implementation of Saviynt’s solutions, including requirements, design, configuration, testing, and deployment, ensuring quick time to value for our customers.
- Client Engagement: Be the face of Saviynt to the customers/partners during implementation projects, ensuring clear communication and high levels of customer satisfaction through a customer-first approach.
- Build Innovative Solutions: Collaborate with customers/partners to understand their emerging challenges and build innovative solutions to cater to their complex requirements and ever changing threat landscape
- Best Practices: Advise clients on best practices for identity governance and administration, leveraging your expertise to enhance their security posture.
- Technical Expertise: Maintain a deep understanding of Saviynt product and stay up-to-date with industry trends and advancements.
- Collaboration: Work closely with internal teams, including Operations, Product Management and Engineering, to ensure seamless delivery of services and solutions.
- Problem Solving: Identify and resolve any issues that arise during implementation in an agile and timely manner, ensuring a smooth and efficient implementation for our customers.
- Contribution: Contribute back to the Saviynt Community by answering questions on community forums, help building accelerators, publishing knowledge articles etc.
Requirements
- Bachelor’s degree or an equivalent in Computer Science, Information Technology, or a related field.
- 2+ years of proven hands-on experience in implementing (design, development, testing and deployment) any leading IGA products in the market.
- Strong understanding of identity governance and administration principles.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple projects simultaneously.
- Strong problem-solving skills, troubleshooting skills and attention to detail.
- Strong knowledge/experience of SQL and be able to write complex SQL queries
- Knowledge / experience with Java/J2EE, Web services (REST & SOAP),
- Network fundamentals, Cryptography & Certificates fundamentals,
- Unix/Linux fundamentals and Shell Scripting
- Knowledge of LDAP & Active Directories.
- Knowledge of integrating with widely used enterprise/cloud platforms like SAP, ERP, Workday, ServiceNow etc is a plus
- Experience with cloud platforms and technologies like AWS and Azure is a plus.
Job title
Job type
Experience level
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Not specified
Degree requirement
Tech skills
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