IT Support Specialist managing cloud and on - premises network for CMHA Peel Dufferin. Troubleshooting and resolving IT issues while providing professional user support at the agency.
About the role
- Help Desk Engineer at Revolution Group addressing client technical issues and managing hardware troubleshooting. Providing support in a growing, team-oriented environment based in Westerville, Ohio.
Responsibilities
- Daily responsibility for troubleshooting and resolving hardware issues on end-user devices.
- Daily responsibility working with Revolution Group on reviewing server logs
- Responsible for troubleshooting client facing technical issues.
- Responsible for troubleshooting technical issues with the POS platforms.
- Will be expected to be put into an on-call rotation.
- Reliable transportation required, applicants will be required to drive to client locations at times
Requirements
- Exemplify Revolution Group’s core values of extraordinary customer relationships, lifelong learning and sharing, work we enjoy, honor, ethics, respect, and hard work.
- 1-3 years general technology experience
- Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint)
- High-energy, self-motivated, well-organized
- Responsible for responding to initial calls and Help Desk tickets from client base.
- Should be a methodical with the ability to analyze, make decisions and solve problems
- While considered an entry-level position the ideal person will have better than average communication skills.
- Being able to verbally communicate and explain technical information to all types of end users is *important*.
- Patience, resourcefulness and a desire to help others are wanted virtues in this role.
- Bachelor’s degree and/or Technical Certifications preferred. A+, N+ and MCP a plus
- Must demonstrate a strong aptitude for learning.
- Must have experience with different types of hardware; PCs, laptops, and other end user compute devices.
Benefits
- Competitive pay structure
- Full complement of benefits including health insurance and 401k
- Fun, supportive team-oriented work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Lead Enterprise Architect at Marathon Petroleum driving digital transformation and architecture strategies. Responsible for mentoring teams and shaping technology investments across multiple domains in a collaborative environment.
Providing technical support of desktop computers and related technology for Generac Power Systems. Handling complex support with assistance, including user queries and training.
Audit Manager I responsible for executing audit engagements and managing senior management relations. Leading initiatives in financial crimes audit within a well - established bank.
Senior Manager leading ERP & Finance Services team at Nilfisk, managing global ERP transformation projects. Collaborating with stakeholders and overseeing vendor relationships in a diverse international setting.
Junior IT Support Coordinator providing essential technical and communication infrastructure support to employees at Allen Leigh. Responsible for daily IT services, troubleshooting, and user training.
IT Infrastructure Systems Administrator executing plans for organization's IT architecture. Involve in network and system operations management while collaborating with vendors and stakeholders.
IT Help Desk Specialist servicing IT incidents and requests for corporate services department. Supporting IT Operations team with technical troubleshooting and user assistance in a structured ITSM environment.
IT Specialist supporting technological infrastructure and integrating AI solutions in healthcare at Synergy Family Services. Troubleshooting EHR systems and training staff on healthcare IT tools.
Lead IT Engineer at Neko Health managing Microsoft systems and automation for healthcare insights. Own end - to - end operations in Azure, Intune, and M365 environments.