Customer Service Advisor assisting clients in Athens for Cross Border Talents via phone, email, and chat. Providing quality service and enjoying Mediterranean lifestyle.
Responsibilities
Assist clients by phone, email and chat, answering their questions
Resolve their issues and provide high-quality service
Enjoy the Mediterranean lifestyle
Requirements
Fluent in French (spoken and written)
Minimum English level B2
Basic computer skills
Excellent communication skills and strong customer service orientation
Availability to relocate to Athens or to start remotely from Athens this month
Benefits
Monthly performance bonus: +10 to 15%
Legal overtime premiums: +25% for night hours (22:00–06:00)
+75% on Sundays and public holidays
Relocation package: Two weeks of hotel accommodation covered
Plane ticket (within the EU)
Airport pickup
Full support to find housing suited to your budget
Housing assistance: Connection with reliable real estate partners for comfortable and affordable apartments
Administrative support: Help opening a bank account, obtaining insurance, and managing administrative procedures
Training: Fully paid professional training provided by certified trainers
Additional benefits: Health insurance (public + private coverage)
Modern work environment (for on-site positions)
Free online Greek language courses
Career progression: Opportunities to advance to team lead or supervisor roles within an international company
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