Field Service Technician testing and troubleshooting standard and special equipment at Emerson's ultrasonic business. Collaborating with teams to ensure high-performance systems and customer satisfaction.
Responsibilities
Testing, troubleshooting and repairing of both standard and special equipment
Develop written and verbal estimates for repair evaluations
Operate hand tools and electric/electronic test equipment
Work from written and verbal engineering documentation, BO's, assembly prints, plumbing diagrams, electrical diagrams or schematics
Accept field service phone calls to assist customers in troubleshooting on-site problems
Make recommendations to help implement process improvements
Perform equipment calibrations when required
Requirements
HS or equivalent GED
Additional specialized knowledge of engineering disciplines
Good communication skills, both written and verbal
Mechanical background ability
Ability to read and understand both mechanical and electrical blueprints
Ability to travel up to 50% based on customer demand
Associate or Bachelor Degree in Engineering or similar field (preferred)
Minimum of 5 years experience in progressively complex troubleshooting and repair on electro-mechanical machines and components (preferred)
Working knowledge of manufacturing concepts and in-depth knowledge of ultrasonics welding control circuitry troubleshooting and various product line actuators (preferred)
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