Lead Prolific's academic research segment, owning strategy, operations, and institutional partnerships. Drive growth and enhance relationships within the academic community.
Responsibilities
You'll lead Prolific's academic research segment as a fully empowered leader, owning strategy and operations.
Run sales and customer success, build institutional partnerships, design new packaging and programs, and make real-time decisions about where to invest for growth.
Work alongside a strong Sciences team who provide thought leadership, directing how that expertise translates into community engagement and market positioning.
Have genuine autonomy and the resources to execute boldly.
Relish combining intellectual credibility with commercial discipline. Present at research methods conferences and dissect retention cohorts, building trust in academic communities while driving business outcomes.
Requirements
Deep academic market fluency: working in or selling research technology to academic/research markets. You understand researcher motivations, university dynamics, procurement processes, and how academic credibility is built.
Proven business ownership: managing a business unit or revenue segment at $10M+ scale. You've been accountable for growth, not just advised on it.
Commercial leadership: Direct experience building or managing customer-facing teams of 10+ people. You know how to structure for scale, define metrics that matter, and balance high-touch with tech-touch support to optimize customer journeys.
Enterprise/institutional sales experience: You've designed value propositions for institutional buyers, navigated multi-stakeholder sales, or led a self-serve to enterprise transition. You know how to package products for centralized procurement.
Commercial rigor: Fluent in unit economics (CAC, LTV, retention, expansion). You diagnose growth problems through data and make resource allocation decisions with confidence.
Strategic independence: You're comfortable operating with minimal oversight, solving ambiguous problems and building cross-functional alignment.
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