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About the role
- Director of Identity Solutions managing US markets for fraud solutions at TransUnion. Leading a team to develop innovative identity verification and fraud mitigation strategies across the product life cycle.
Responsibilities
- Lead Identity Solutions – US markets within the Global Fraud Solutions (GFS) organization
- Transform TransUnion’s rich data assets & capabilities to inform comprehensive and robust identity resolution, identity verification and validation, and identity fraud mitigation
- Responsible for leading a team of experts and delivering market-leading comprehensive identity solutions
- Work across all phases of the product life cycle, from inception through introduction into the marketplace, management and retirement
- Collaborate closely with other product/solutions managers, GT, InfoSec, Operations, and go-to-market teams
- Manage overall product health including the product backlog, ongoing product support and product sunset strategies
- Capture VOC from clients and support customer engagements in the US
- Define solution intent and determine high-level capabilities, and drive appropriate prioritization
- Monitor and analyze product financials, KPIs, customer feedback, and the competitive landscape
Requirements
- 7+ years experience managing fraud solutions in a leader capacity, being responsible for solutions development, deployment, and commercialization
- 10+ years experience in consulting, product management, technology, and/or operations
- Experience and deep familiarity with fraud trends and fraud solutions (identity ‘e.g., alerts, ML models, OFAC/KYC/AML, document verification’, device risk, contact center)
- Experience defining product requirements and roadmaps for data and/or technical solutions
- Proven experience in identifying net new market opportunities, translating it to actionable strategy and outcomes
- Proven ability to create compelling and effective communication, cross-functionally and at all levels
- Strong collaborator with a problem-solving, design-thinking, customer-centric mindset; highly curious
Benefits
- flexible time off for exempt associates
- paid time off for non-exempt associates
- up to 12 paid holidays per year
- health benefits (including medical, dental, and vision plan options and health spending accounts)
- mental health support
- disability benefits
- up to 12 weeks of paid parental leave
- adoption assistance
- fertility planning coverage
- legal benefits
- long-term care insurance
- commuter benefits
- tuition reimbursement
- charity gift matching
- employee stock purchase plan
- 401(k) retirement savings with employer match
- access to TransUnion’s Employee Resource Groups
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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