Business Development Specialist supporting sales team to exceed revenue goals at AAA, Inc. Handling contracts, data integrity in CRM, and providing excellent customer service.
About the role
- Director of Business Development at FNBO, driving national accounts for home improvement lending. Responsible for strategy execution, partner onboarding, and revenue growth.
Responsibilities
- Develop and execute a comprehensive strategy for identifying, engaging, and converting national accounts for all HIL programs and services.
- Lead formal evaluations of strategic partnership opportunities, including RFPs, integration proposals, and national partnerships with multi-location organizations.
- Effectively leverage internal subject matter experts across the organization to represent company goals, vision, and product strategy to prospective national accounts, including bringing in credit experts, product specialists, and other key stakeholders when appropriate for client meetings and presentations.
- Manage complex sales cycles ranging from 6-12 months, demonstrating patience and strategic persistence.
- Orchestrate collaboration between internal support teams and business partners to develop customized solutions highlighting FNBO's advanced marketing tools, digital functionality, integration capabilities, and customer solutions.
- Design and deliver sophisticated presentations, proposals, and pitches that demonstrate clear value proposition and ROI for national account partners.
- Collaborate with key stakeholders to develop onboarding strategies for national accounts, ensuring seamless transition into relationship management.
- Oversee the complete national partner onboarding process, including complex documentation, multi-level training, and systems integration.
- Identify and champion innovative financing solutions that address evolving market needs and differentiate FNBO in the competitive home improvement lending space.
- Maintain comprehensive knowledge of industry trends, competitive landscape, and emerging opportunities to position FNBO as a market leader in the HIL space.
- Collaborate with Product and Business teams to develop premium products, competitive pricing models, and enhanced customer experience for national account partners.
- Conduct high-level meetings with C-suite executives and key decision makers at national contractors.
- Represent FNBO at major national conferences, trade shows, and industry events to build brand presence and cultivate senior level connections.
- Lead competitive intelligence initiatives to ensure FNBO maintains a distinctive market position.
- Work strategically with cross-functional stakeholders to: Align national account strategies with Risk Appetite and Credit Risk frameworks. Partner with Finance on sophisticated profitability models and enhanced return metrics for national accounts. Collaborate with key stakeholders to enhance customized onboarding processes for complex programs.
- Travel: This role requires approximately 25-35% travel to meet with national accounts, attend industry events, and conduct face-to-face meetings with key stakeholders.
Requirements
- 7+ years of proven success in national account management specifically within the HIL industry
- Bachelor's degree required, MBA or advanced degree preferred.
- Demonstrated track record of cultivating and closing relationships with national accounts.
- Exceptional ability to navigate complex organizations and build consensus among diverse stakeholders.
- Proven track record managing extended sales cycles (6-12 months) for complex national accounts requiring cross-functional collaboration.
- Demonstrated ability to maintain momentum and engagement throughout lengthy sales processes while managing multiple opportunities at different stages.
- Advanced proficiency with Salesforce and CRM systems for managing national account pipelines and forecasting.
- Superior written and verbal communication skills with ability to present effectively to C-suite audiences.
- Executive-level presentation capabilities.
- Comprehensive understanding of banking economics, financing structures, and P&L management with ability to manage targeted financial results.
- Proven expertise in cross-functional leadership within matrixed organizations, particularly in financial services.
- History of strategic decision-making resulting in profitable and significant business growth.
- Exceptional strategic, analytical, and critical thinking skills with demonstrated ability to develop innovative solutions for complex business challenges.
- Candidates must possess unrestricted work authorization and not require future sponsorship.
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Time Off Programs
- Health Savings Account (HSA)/Dependent Care
- Employee Banking
- Growth Opportunities
- Tuition Assistance
- Short-Term/Long-Term Disability Insurance
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