Commercial Operations Associate supporting global Commercial Operations team by handling CRM data audits and reporting. Collaborating with Sales, Marketing, and other stakeholders on operational tasks and data governance.
About the role
- Director of Field Operations managing teams and client relations at Ticketmaster across Australia. Ensuring accountability for client satisfaction and driving efficiencies.
Responsibilities
- Provide vision and direction for Regional Area Managers, Area Managers and Client Managers
- Evaluate and manage performance within their direct reports and entire organisation
- Manage employee development
- Build consistency across Regions, Areas and Client Support organisation
- Develop strategies to continually improve support while reducing costs
- Conduct regular client meetings whereby best practices are reviewed
Requirements
- BA or equivalent experience
- Client Support or Management Experience
- Minimum of 5 years experience in ticketing industry
- Minimum of 5 years of managerial experience
- Strong working knowledge of Microsoft Excel, Word, and PowerPoint
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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