Director of Publisher Experience and Platform driving execution of platform initiatives at Mastercard. Collaborating across teams to define and scale a best - in - class publisher platform.
SF
Hybrid Director, Consulting
Posted 4 months ago
About the role
- Director of Plan Consulting position at Fidelity focusing on IRS Pre-Approved Document creation and compliance for 401(k)/403(b) plans. Leading cross-functional teams and enhancing customer experience.
Responsibilities
- Oversee Plan Consultants who support document and ERISA compliance for 401(k)/403(b) plans.
- Lead, manage and collaborate with cross-functional teams, business partners and stakeholder management for The Plan Consulting process.
- Draft key objectives, strategies and apply the data to make business decisions.
- Accountable for the Plan Consulting process, delivering in the service model and communicating the service needs with business partners.
- Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with the Plan Consulting strategy.
Requirements
- Bachelor’s degree (required).
- Management experience (multi-site teams preferred).
- Agile methodology experience (preferred).
- ASPPA designation (preferred).
- Proven success in process improvement and escalation resolution.
- Strong communication and presentation skills.
- KPI management and risk mitigation.
Benefits
- Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office.
- Reasonable accommodation for applicants with disabilities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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