Technical Product Manager defining footprint and network steering for global telecommunications provider. Collaborating with engineering and operations to enhance connectivity service quality and margin.
About the role
- Lead Digital/Technical Product Manager improving members' insurance servicing experience through innovative digital solutions. Collaborate with design, engineering, and business teams to drive product strategy and execution.
Responsibilities
- Lead the strategy and execution of digital products that simplify complex servicing journeys.
- Collaborate across design, engineering, data, and business teams to build scalable, native solutions.
- Employ User Centered Design and Design Thinking methodologies to bring Digital and/or Technology driven products to market.
- Drive, quantify and defend Digital and Technology product and experience investments through Business Case artifacts and hypotheses.
Requirements
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree.
- 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience.
- Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards.
- Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education assistance
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