Customer Service Representative assisting clients with U - Haul products and services. Responsible for managing rentals, inspecting equipment, and customer education during service.
About the role
- Customer support champion helping users maximize their experience with Axle Energy products. Organized and empathetic approach to solve complex customer cases and improve user experience.
Responsibilities
- Act as the owner for complex or high-priority customer cases
- Collaborate closely with tech team to analyse and solve pain points
- Maintain and expand internal technical playbooks and knowledge resources
- Identify recurring customer issues bring insights to improve the product
Requirements
- Organized: you can stay on top of a to do list and constantly re-prioritize to make sure the most important stuff gets done
- Empathetic: you care about other people’s problems, and you feel the pain when things don’t work as they should
- Curious: you’re willing to dig in when things don’t work as they should, and keep an open mind when trying to debug issues
Benefits
- A competitive salary & the opportunity to directly shape the future of energy markets and accelerate the transition to a low-carbon world.
- Bi-annual retreats to strengthen team connection & shared purpose.
- Hybrid working - We have a dog-friendly office around Old Street. To maximize collaboration, we ask that you spend 2-3 days a week in the office.
- We are *extremely* keen to build a diverse company, and we’re particularly eager to hear from candidates who don't fit the traditional role stereotypes. If you’re motivated by our mission, please do reach out, even if you feel you might not ‘check all the boxes’.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Service Representative at U - Haul assists clients with equipment rentals and returns. Engages with customers inside and outside a U - Haul center ensuring optimal service and support.
Customer Service Representative at U - Haul assisting customers with U - Haul products and services. Utilizing technology for rentals and inventory management while ensuring customer satisfaction.
Customer Service Representative assisting U - Haul customers inside and outside the center with products and services. Responsible for managing rentals, inventory, and providing customer education.
Customer Service Representative assisting customers with U - Haul products and services. Managing rentals, educating customers, and participating in ongoing training at U - Haul centers.
Customer Service Representative handling customer inquiries and services for U - Haul. Providing exemplary service and managing rental equipment processes in Bedford, New Hampshire.
Customer Service Representative for an HVAC company handling client inquiries and scheduling technician visits. Requires strong communication skills and solution - oriented approach.
Clinical Support Specialist delivering training and clinical support for surgical procedures. Assisting with Stryker's Upper Extremity product portfolio in various surgical settings.
Product Support Specialist providing clinical and technical expertise for Stryker’s Upper Extremities portfolio. Supporting surgical procedures and fostering relationships with surgeons and hospital staff.
Customer Service Representative providing sales - related support for healthcare professionals and managing inquiries via phone, e - mail, and fax. Involved in maintaining customer relationships and improving service levels in healthcare sales.