Join Lloyds Banking Group as a part - time customer support representative in Lincoln. Provide face - to - face support while learning and growing within the organization.
About the role
- Remote Customer Service Associate at Mr. Cooper handling 40–50 daily calls about mortgage payments and escrow. Requires 6-week training and Longview, TX proximity.
Responsibilities
- Answer 40-50 inbound/outbound(dialer) calls a day
- Assist customers with payment options, escrow items and any general mortgage information
- Discuss Mr. Cooper customer benefits like Paperless, Mobile App, Web and IVR
- Assist customers that are 30 days or less due on their mortgage payment
- Participate in comprehensive 6 week paid virtual training; equipment provided
- Align work schedule with business hours after training and meet attendance requirements
Requirements
- 6 months or more with customer service experience
- Call center experience is a plus
- Must reside within 60 miles from office location
- Attendance is required for the first 90 days of training
- Ability to work business hours: Monday - Thursday 7am – 8pm; Friday 7am - 7pm; and Saturday 8am- 12pm
Benefits
- Team member mortgage loan program and down payment assistance program
- Student Debt Repayment program
- Tuition reimbursement
- Paid time off and paid holidays
- Market-based health insurance for medical, dental and vision
- Flexible spending accounts for eligible childcare expenses
- Cooper Climbers: an in-house program with built-in career advancement pathways
- Eligible for monthly bonus and incentive rewards
- Comprehensive 6 week paid virtual training – equipment is provided
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Operations Support Specialist supporting department workflow and managing productivity for ComPsych with a flexible hybrid schedule.
Tier 1 Support Agent supporting Pet Care software customers through email, chat, and phone. Triaging requests and resolving common issues while ensuring exceptional customer experience.
Customer Support Representative serving customers with inquiries and orders in USA Sales channel. Collaborating with internal teams and providing exceptional service to ensure customer satisfaction.
Regional lead managing Customer Service, Warehouse & Logistics across Japan and Korea. Driving operational excellence and leading a team focused on service quality and continuous improvement.
VP of HR leading customer service initiatives at Synchrony, collaborating across global teams for effective HR solutions. Driving employee engagement and operational excellence within the organization.
Customer Service Professional delivering exceptional support for customer inquiries in the shipping industry. Responsible for maintaining records, resolving issues, and collaborating with sales and operations.
Customer Satisfaction Agent at Tiime, assisting entrepreneurs through a dedicated application. Engaging users via multiple communication channels and enhancing their experience.
Customer Service Representative assisting customers with orders and inquiries at Bron Tapes. Collaborating with internal teams to enhance customer experiences across the organization.
Customer Service Representative assisting customers with orders at Bron Tapes in Denver, PA. Handling phone calls, managing customer portals, and supporting sales goals.