Consultant en communication interne et accompagnement du changement chez Havas Paris. Piloter la conception et mise en œuvre des stratégies de communication et de conseil pour différents clients.
About the role
- Cruise Consultant advising customers on cruise options and personalized travel packages. Focusing on quality service and customer relationship management with potential for hybrid work.
Responsibilities
- Advising and supporting prospective and existing customers on cruises
- Creating customized travel offers and packages
- Booking and managing cruises and related travel services
- Maintaining customer relationships and building a base of repeat clients
- Collaborating with cruise lines and other travel partners
Requirements
- Experience as a Tourism Specialist / travel agent in a travel agency or tour operator
- Comparable professional experience (e.g., travel advisor, customer service, onboard ship roles, etc.)
- Familiarity with telephone and email consultation
- Ability to conduct customer conversations in English
- Prior knowledge of cruise lines and ships is desirable
Benefits
- A permanent position in full- or part-time (min. 32 hrs/week)
- A hybrid working model combining office presence and home office
- Additional pay for weekend or holiday shifts (currently about 2–3 weekend days per month)
- Comprehensive on-site onboarding (approx. 10 weeks) and a mentor for your onboarding
- 30 days of vacation per year based on a 5-day workweek
- Employer contribution to a company pension scheme above statutory levels and savings plan benefits (vermögenswirksame Leistungen)
- Subsidy for the Deutschland-Ticket or a parking space in our underground garage in Ahrensburg
- Participation in ship inspections and events with our cruise line partners
- Discounted cruises for you and your family
- A team budget for shared events
- Access to EGYM Wellpass to help you stay fit and healthy
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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