Contracts & Legal Operations Specialist at Trainline managing contract lifecycle from negotiation to execution. Optimising legal technology and processes to support commercial ambitions.
Responsibilities
Own the full lifecycle of commercial contracts, from creation and negotiation to execution, renewal, and archiving.
Review and negotiate standard vendor agreements (NDAs, MSAs, SOWs, and service contracts) with support from the legal team.
Maintain a central contract repository and ensure obligations, renewals, and key data are visible to the business.
Manage templates, playbooks, and guidance, using AI-powered tools to drive efficiency and consistency.
Act as the go-to contact for contract-related queries across Trainline.
Lead the implementation, adoption, and optimisation of our legal technology stack (e.g. CLM systems, DocuSign, AI automation).
Identify and deliver process improvements across workflows, reporting, and document management.
Oversee vendor relationships, budgets, and invoicing related to legal tools and suppliers.
Develop dashboards and metrics to track contract performance and operational efficiency.
Keep legal templates, policies, and documentation accurate and compliant.
Requirements
Experience in contract management or legal operations within an in-house team.
Skilled in reviewing and managing high-volume, low-complexity contracts.
Familiarity with legal technology platforms (e.g. Ironclad, DocuSign, Wordsmith).
Strong understanding of commercial contracting principles and risk management.
Confident working with data and dashboards in Excel or similar tools.
Excellent stakeholder management and communication skills.
Highly organised, detail-oriented, and comfortable working independently in a fast-paced environment.
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