Hybrid Community Engagement Manager

at Breakthrough T1D

• Job title: Community Engagement Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Charlotte, United States

About the role

• Community Engagement Manager expanding outreach and engagement for Breakthrough T1D organization. Managing volunteers and activities to support individuals facing type 1 diabetes.

Responsibilities

• Build chapter and territory pipeline by acquiring new supporters through the Bag of Hope and Pack program, implemented according to national program guidelines
• Identify and manage opportunities for CE resource expansion across territory footprint, including enhancing the healthcare provider (HCP) strategy, which includes: Utilizing national CE dashboards to analyze data and uncover growth opportunities
• Action HCP leads to onboard new resource partners
• Build relationships with key HCP partners to market the CE program, disseminate resources, and support chapter activities
• Deliver consistent communication to HCPs
• Manage process with resource distribution partners to ensure implementation meets expectations and standards
• Responsible for achieving personal engagement and acquisition goals and support the overall achievement of goals in the broader territory.
• Identify, develop, and implement engagement opportunities to deepen support and activation of newly diagnosed families and individuals
• Ensure connectivity of Bag of Hope/Pack recipients across all territory programs and activities
• Develop community-based small event strategy, and managing volunteers to execute the events
• Partner with Institutional Fundraising to surface local grant resources to fund community engagement projects designed to deepen
• Elevate supporters with greater interest and/or capacity to specific revenue channels like P2P, Signature Events, and Philanthropic Engagement.
• Implement strategies to acquire and activate supporters in events throughout the territory that will help ensure fundraising and participation goals are met for current and future activities
• Evaluate chapter activities on a regular basis and seek ways to improve performance and fundraising success

Requirements

• 3-5 years of community building and engagement experience, with a clear record of achievement in a complex, mission-driven organization with engagement and activation responsibilities; experience working directly with large- and small-scale community events; healthcare based organization highly preferred.
• Strong relationship-building skills with demonstrated experience with organizing community initiatives and knowledge of fundraising through peer-to-peer and signature event activities.
• Experience partnering with strong and active volunteers, including working successfully with a large network of passionate volunteers.
• Demonstrate a high degree of energy, integrity, courage, empathy, and creativity.
• A team player who can achieve individual objectives and support those of the entire territory and chapter team(s).
• Proven ability to successfully maintain an extensive network of strategic relationships (volunteers, health care and community partners, etc.) in the local area.
• Existing knowledge and network of relationships in the territory preferred.
• Ability to be an enthusiastic spokesperson/representative of Breakthrough T1D’s mission.
• Clear communicator with ability to inspire others to engage and support an organization’s mission.
• Demonstrated ability to multi-task, establish priorities, and work in a fast-paced and dynamic environment.
• Highly efficient in time management and can meet deadlines under pressure.
• Ability to work and make judgments independently and take initiative.
• Well-disciplined and resourceful initiative-taker with active listening, analytical, and problem-solving skills.
• Proficient with MS Office and constituent management databases.
• College degree or equivalent combination of education and experience.
• Ability to travel within the territory.
• Evening and weekend work as needed.
• Occasional overnight travel.

Benefits

• Requests for medical, religious, and other exemptions will be considered on an individual basis.
• Breakthrough T1D will comply with all federal, state, and local laws.
• Breakthrough T1D supports a diverse and inclusive workforce.
• Breakthrough T1D is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.