Chief of Staff at Capital One leading strategic program development and organizational change initiatives. Collaborating with stakeholders to enhance business partnerships and drive operational excellence.
About the role
- Chief of Staff & Senior Director of Legal Operations leading strategic initiatives and driving innovation with AI technologies. Collaborating across teams to enhance legal workflows and employee engagement.
Responsibilities
- Serve as the right hand to the Chief Legal Officer facilitating effective communications, prioritization, and planning for the Legal department.
- Act as a focal point and strategic liaison between Legal and partner functions in Communications, People Organization, and Finance.
- Facilitate alignment, collaboration, and financial performance across the Legal Leadership Team.
- Champion adoption of AI and advanced technologies to enhance legal workflows, contract review, knowledge management, and analytics.
- Lead and develop the Legal Operations team, including senior leaders, fostering growth, accountability, and innovation.
- Oversee legal vendor management, ensuring effective controls and cost saving strategies across primary Legal spend categories.
- Manage continual improvement and operations for technology platforms and pan-Legal processes.
- Lead initiatives to boost employee engagement, connection, and performance across the Legal department.
Requirements
- Bachelors Degree in a science or professional discipline.
- 15+ years of professional experience, with at least 5 years in legal operations, chief of staff or similar senior leadership roles.
- Proven success managing and facilitating senior leaders and cross-functional teams in a complex, global environment.
- Experience leading large-scale operational transformation, ideally including AI/technology-driven change.
- Exceptional diplomatic and influencing skills, with the ability to foster collaboration and resolve challenges among senior stakeholders.
- Strong executive presence, communication skills, and strategic mindset.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
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