Chief Digital Officer leading digital transformation at Uniworld Boutique River Cruises. Developing comprehensive digital strategies to enhance customer experiences and drive innovation.
Responsibilities
Develop a clear and compelling digital strategy for the company’s future.
Ensure that digital initiatives are fully integrated with the strategic-planning process, including leadership commitment and resource allocation.
Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models.
Own and monitor the digital-innovation project portfolio.
Build, manage, and continue to grow a digital-innovation ecosystem, both internal and external.
Identify new tools (AI, digital, CRM) that can support and enhance our solutions.
Work closely with People & Culture team to attract and retain top talent, and to build digital capabilities across the company.
Requirements
Five to seven years of experience in a similar role designing and launching digital platforms.
Proven leadership of successful digital transformation projects.
Deep understanding of business operations, customer experience, and the intersection of technology and strategy.
Strong leadership skills, with experience managing high-performing digital teams.
An innovative and disruptive mindset, constantly looking forward.
Ability to influence, collaborate and inspire across all levels of the organization.
Advanced degree in business, technology or engineering is preferred.
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