Customer Success Manager responsible for driving success with commercial customers on Iru's AI platform. Hybrid role collaborating with a performance - driven team in a fast - paced environment.
About the role
- Career Success Manager at StartSteps supporting bootcamp graduates in securing tech job opportunities. Building employer relationships and facilitating community events in a hybrid work environment.
Responsibilities
- Foster a mutually beneficial community at the intersection of tech hiring and early careers talent by identifying, establishing and maintaining relationships with employers.
- Design, organize and host community events such as job fairs, networking sessions and thought leadership events.
- Promote and facilitate employer partnerships with StartSteps for collaboration and business development.
- Provide individualized career coaching, including resume reviews, interview preparation and job search strategies.
- Design and organize events for graduates focusing on career readiness and personal branding.
- Foster and support alumni ambassadors.
- Maintain accurate records of graduate placement data and provide regular reports on outcomes.
- Use data to identify trends and identify areas for program improvements.
Requirements
- Bachelor’s degree in business, education, human resources, or related field.
- 3+ years of experience in career services, recruitment, community building or a related area.
- Excellent written and spoken English.
- German language is a strong plus.
- Track record of strong networking and relationship management skills.
- Familiarity with tech talent acquisition best practices and hiring trends.
- Exceptional organizational skills and project management skills.
- Ability to learn new technical tools and platforms.
Benefits
- Competitive compensation package.
- Dynamic and inclusive work environment.
- Equal opportunity employer committed to diversity and inclusion.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Success Manager managing enterprise accounts for AI - powered IT platform. Building relationships, driving product adoption and identifying expansion opportunities with strategic customers.
Customer Success Manager ensuring commercial clients succeed with Iru's AI - powered security platform. Driving adoption, retention, and expansion in a high - volume customer portfolio across EMEA.
Customer Success Manager ensuring commercial customers achieve measurable success with Iru's AI - powered platform. Leading onboarding and customer engagement in a hybrid role.
Customer Success Manager empowering public sector clients through consultancy and training. Building strong client relationships and enhancing operational efficiencies with software solutions.
Strategic Partner Success Manager at Insurify, handling mid - size acquisition partners and driving performance marketing. Collaborating with cross - functional teams and optimizing conversion funnels.
Client Success Associate managing relationships with a range of clients at Gartner. Ensuring successful utilization of services, facilitating engagement, and collaborating with internal teams.
Senior CRM Manager overseeing CRM as a growth lever for a fast - growth DTC brand. Focused on retention, loyalty, and customer relationship building, working hybrid in Cheltenham.
Senior Customer Success Manager maximizing customer retention on strategic accounts within Kaisa. Collaborating with global teams and delivering product training to enhance customer engagement.
Senior Customer Success Manager supporting Global Accounts in managing strategic relationships. Focus on client satisfaction and growing business within the advertising industry's verification space.