Leave of Absence Analyst supporting internal and external partners on leave processes. Coordinating accommodations under applicable laws and ensuring compliance with state leave laws.
About the role
- Business Continuity Analyst at Starling Bank ensuring operations can recover from disruptive events and maintain resilience through collaboration and documentation.
Responsibilities
- Support departmental owners in the timely development, review, and maintenance of their Business Continuity Plans (BCPs), ensuring all plans align with the latest Business Impact Analysis (BIA) and recovery objectives.
- Assist in the governance and oversight of continuity plans for major outsourcers, coordinating the collection and review of their BCPs, test results, and due diligence documentation.
- Coordinate and document the annual cycle of BCP testing (e.g., walk-throughs, desktop exercises) for both internal teams and external providers, ensuring test objectives are met and findings are recorded.
- Provide direct support to the Business Continuity Manager and Incident Management Team during an actual incident or crisis, assisting with information gathering, communication, and recording of events.
- Track and follow up on all actions arising from BCP tests, incidents, audits, and regulatory reviews, ensuring timely completion and accurate evidence collection.
- Support the ongoing monitoring of emerging risks and threats (e.g., cyber, supply chain, geopolitical) and assist in assessing their potential impact on the Bank's operational resilience.
- Assist in developing and delivering training and awareness materials to embed a strong culture of business continuity and resilience across the Bank.
Requirements
- 2-4 years of experience in Business Continuity or Operational Resilience within a Fintech and / or Financial Services environment
- Experience or exposure to a Business Continuity Management (BCM) tool (e.g., Fusion, Everbridge) or a dedicated governance/action tracking platform
- A developing understanding of the regulatory landscape for Operational Resilience in the UK (e.g., FCA/PRA PS21/3 & SS1/21) and how it applies to BCM and third-party oversight.
- Familiarity with the importance of documenting incident impacts and remediation accurately for potential regulatory reporting.
- Commitment to maintaining the integrity of all records and adherence to internal policies and control frameworks.
- **Behaviours & Competencies:**
- **Communication:** Clear and concise written and verbal communication skills, with the ability to articulate technical or complex information to non-technical stakeholders.
- **Stakeholder Collaboration:** A strong collaborative approach, with the ability to support and guide department managers through the BCP lifecycle activities.
- **Organised and Detailed:** Exceptional organisational skills and a high level of attention to detail for coordinating testing activities and managing multiple BCP documents concurrently.
- **Works well under pressure:** A calm approach when supporting stressful situations and the initiative to manage day-to-day workload independently, proactively seeking solutions.
- **Analytical Mindset:** An ability to critically review continuity plans, identify potential gaps, and understand the flow of critical business processes and their dependencies.
Benefits
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Incentives refer a friend scheme
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
Job title
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