Customer Service Team Lead at Luminor responsible for ensuring service quality and team performance in retail banking. Collaborating with cross - functional teams to foster growth and efficiency.
About the role
- Bioinformatics Support Specialist providing technical and operational support for single cell platform end-users. Engaging with customers and teams to resolve queries and optimize analysis pipelines.
Responsibilities
- Providing technical and operational support to single cell platform end-users
- Responding to queries from customers and collaborators via email, chat, and online meetings
- Performing data analysis on high-throughput single cell multiomics datasets
- Producing clear, high-quality technical content and training materials
- Maintaining frequent communication with internal and external parties
Requirements
- Bachelor’s or Master’s degree or equivalent experience in Bioinformatics, Computer Science, Biological/Medical Sciences, or related field
- Proven expertise in analyzing high-throughput single-cell multiomics data
- Hands-on experience with NGS and single-cell pipelines (e.g., scRNA-seq, CITE-seq, scATAC-seq, V(D)J)
- Familiarity with tools like Docker, CWL, AWS, and CRM platforms (e.g., Salesforce)
- Proficient in GitHub/Bitbucket, Linux (preferably HPC), and programming in R and/or Python
- Knowledge of Signac, Seurat, and/or Scanpy
Benefits
- Professional development opportunities
- Competitive package of compensation and benefits
- Paid time off
- Work-life balance
- Health and wellness programs
Job title
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