Billing Manager at QBE supporting financial operations and leading billing and collections processes. Responsibilities include monitoring delinquent accounts and managing budgeted resources.
Responsibilities
- Using Elite to assist with the billing process.
- Responsibility for processing bills, including:
- attending internal meetings with the PRM partner
- generating WIP reports from the system, checking the rates are correct, reviewing the narratives and highlighting any non-chargeable entries and correcting spelling errors, saving to the system, and sharing with the relevant team members and the PRM partner
- following client-specific protocols
- processing invoices using 3E
- sending the invoices to clients
- closing relevant files
- liaising with the billing team, producing the relevant documentation and reports and prompting fee earners to complete all necessary paperwork
- preparing and assisting with client communication
- working closely with the accounts team, being part of any change programme as and when billing processes change.
- liaising with relevant departments regarding billing, following up bills and payments as necessary.
- Managing multi-jurisdictional retainers and projects, including:
- liaising with international offices and third-party law firms to obtain hours updates and monthly invoices
- preparing hours updates for clients
- preparing monthly retainer invoices
- Supporting fee earners with closing InTapp entries and assisting with narratives where required.
- Logging third-party invoices as disbursements
- Attending meetings and managing workload to meet billing deadlines
- Supporting completion of NBI forms.
- Arranging routine conflicts and AML checks.
- Ensuring all parties lists and contact lists are prepared and kept up to date.
- Assistance with general process driven tasks when required.
Requirements
- 3+ years’ of previous experience in a billing, finance operations, or client accounting role
- Solid understanding of billing processes and payment tracking
- Strong communication skills; comfortable working with clients, partners, and finance teams
- Fluency in written and spoken English (at least B2/C1 level) necessary for day-by-day work in English
- Proactive, detail-oriented, and able to take full ownership of billing tasks
- Team player with a focus on process improvement and best practices
Benefits
- Private medical healthcare provided by Medicover
- MultiSport card
- Benefit Cafeteria system
- Veterinary care for your pet provided by PetHelp
- Option to join a private insurance plan
- An additional day off for your birthday
- Tailored learning & development opportunities
- Hybrid work model with a modern office in Warsaw city center
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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