B2B Account Manager for Lumens growing strategic relationships and driving sales with designers and architects. Engaging high-value customers through the San Francisco Design Gallery and online presence.
Responsibilities
Manage and grow a portfolio of interior designers, architects, and trade buyers through high-touch consultative sales.
Lead the full sales cycle, from discovery and product curation to quoting, negotiation, and project execution.
Identify upsell, cross-sell, and reactivation opportunities to drive incremental revenue across categories.
Act as a trusted advisor, understanding each client’s unique needs, project timelines, and aesthetic preferences.
Deliver exceptional customer service, becoming a go-to partner for sourcing luxury lighting, furniture, and décor.
Engage in outbound and inbound activities via San Francisco based Design Gallery, phone call, email, and chat.
Create and execute account strategies that align with client goals and Lumens’ business objectives.
Maintain a proactive and organized pipeline, using CRM tools to track touchpoints, forecast sales, and prioritize outreach.
Coordinate closely with internal teams to ensure seamless order processing and project delivery.
Requirements
5+ years of B2B sales experience, preferably in the design, furnishings, or luxury goods space.
Proven track record of building client relationships, growing revenue, and managing large, multi-product deals ($100K+).
Understanding of the design industry, including sourcing cycles and procurement behaviors.
Familiarity with interior design projects across residential, hospitality, or commercial segments.
Strong organizational skills with proficiency in Salesforce (or other CRM), sales reporting, and project tracking tools.
Experience navigating a high-growth, e-commerce-driven environment.
C&I Relationship Manager IV responsible for complex commercial lending and client relationship management. Marketing financial products to large commercial clients with a focus on growth in commercial banking.
National Key Account Manager responsible for strategic development and management of key retail clients in wound care. Leading sales strategies and contract negotiations for Convatec's medical products in Germany.
Account Manager for Wella Company achieving business targets in the Beauty Industry by managing customer relationships. Responsible for expanding market presence and supporting local franchise owners in Texas.
Key Account Manager building distributor partnerships and driving growth in Food Service Retail. Working at Diversey, a Solenis Company, specializing in cleaning and hygiene technologies in various industries.
Sales position responsible for the acquisition and retention of bank customers. Working closely within the team to fulfill client financial needs at Fifth Third Bank.
Specialty Account Manager representing TEPEZZA to healthcare professionals. Establishing product sales and performing total territory account management mainly in Nashville, TN and surrounding areas.
Account Manager focused on expanding Government customer base across New South Wales at Konica Minolta. Delivering innovative technology solutions for State and Federal Government clients.
Business Sales Account Manager at Verizon delivering innovative business solutions for technology evolution and connecting clients. Focusing on lead generation, customer relations, and sales opportunities in the Rhode Island area.
Relationship Manager at Enumerate managing client requests and ensuring timely customer service. Acting as a liaison between clients and internal teams to deliver exceptional support.
Sales Account Manager at Verizon delivering innovative business solutions to businesses while growing revenue through customer engagements and consultations. Requires sales experience and a bachelor's degree.