Technical expert in industry‑leading CFD tools such as ANSYS Fluent and CFX. Partnering with account managers and customers to drive pre - sales success and deliver impactful technical support.
About the role
- Application Engineer driving smart water solutions at Xylem. Involves technical support, project execution, and training in water and wastewater industry.
Responsibilities
- Scope, design, and execute cutting-edge controls and SCADA projects across the water and wastewater industry.
- Provide expert technical support for Xylem’s full ADS portfolio — including controllers, PLCs (Programming), VFDs, level sensors, SCADA systems and advanced telemetry and instrumentation platforms.
- Deliver training, on-site assistance, and responsive project support to Xylem teams, resellers, and end users.
- Work with inside and outside sales, internal colleagues, distributors, consulting engineers, or others to develop understanding of the consulting request.
- Research and gather data in order to understand how to meet the requestor's consulting need and/or solve the problem.
- Provide remote and on-site support to resolve Xylem customer controls issues using multi-meter or other handheld tools.
- Conduct ADS Training Seminars and assist field staff by presenting classroom-style training sessions on standard product assortment.
Requirements
- Bachelor of Science degree in Electrical Engineering required
- Minimum of 5+ years’ experience in industrial controls applications with a strong knowledge of PLCs, telemetry, distributed control networks and industry standard communications protocols.
- Experience in industrial electrical systems
- Experience with industrial electrical control panels, VFD’s, PLCs, SCADA systems and other electronic systems and instrumentation.
- Working knowledge in water/wastewater processes, including pumping and various treatment equipment and/or similar industrial industries.
- 2+ years of CAD software experience
- Field service experience highly desirable.
- Ability to work to quality-driven standards and in a safe and professional manner.
- Demonstrated problem-solving skills, ability to work independently, and team player.
- Highly motivated with excellent communications skills, both written and verbal.
- Strong customer focus and engagement to ensure optimum working relationships.
- Proficiency in Microsoft Word, PowerPoint and Excel.
Benefits
- Medical
- Dental
- Vision plans
- 401(k) with company contribution
- paid time off
- paid parental leave
- tuition reimbursement
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